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LIHEAP is a critical service that helps low-income residents manage heating and cooling costs. The program is literally a lifesaver for many, as increasingly severe temperatures can threaten the health and welfare of the 25 percent of Entergy customers who live in poverty.

Letter carrier Pam Butler is pulling double duty to help her customers. She’s delivering the mail and sharing news of how Entergy Louisiana’s energy efficiency program can save them money.

Through The Power to Care, Entergy partners with local nonprofit agencies to provide emergency bill payment assistance for people in crisis.